The Jig Is Up: Time to Get Past Facebook and Invent a New Future.

April 19th, 2012 • Allgemein
Tags: Experimental, Facebook, Future, Ideas, People, Prediction, Social Influence Marketing, Social Networks, Tech, Tools, Trends, Truth, World

From the great article ‘The Jig is Up: Time to Get Past Facebook and Invent a New Future‘ (The Atlantic)

‘It slipped into parody late last year with the hypothetical app, Jotly, which allowed you to “rate everything” from the ice cubes in your drink to the fire hydrant you saw on the street. The fake promo video perfectly nailed everything about the herd mentality among startups. Its creator told me to watch for “the color blue, rounded corners, SoLoMo [SocialLocalMobile], ratings, points, free iPads, ridiculous name (complete with random adverbing via ‘ly’), overpromising, private beta, giant buttons, ‘friction-less’ sign up, no clear purpose, and of course a promo video.”

And then, the hilarious parody ate itself and my tears of laughter turned to sadness when the people behind the joke actually released Jotly as a real, live app.’

Here is the original video. Isn’t it ironic? Revolutions always eat their own children. Did anyone say google Glass?

Jotly, the Ultimate App for Sharing Everything with Everyone (Psych!)

Trends. 100 Things to Watch in 2012.

Dezember 30th, 2011 • Trends
Tags: 2012, Agencies, Future, jwt, Report, Reports, Study, Trends

JWT‘s PR department has – again – done a great job by creating this annual gallery of things to watch in 2012. Interesting (particularly from an American perspective): We definitely see more sustainable business concepts, travel and commuting models and there seems to be more focus on a more healthy lifestyle and your inner self. If we now even avoid nuking ourselves via Iran, North Korea or Pakistan then hey: This could be a good year.

Key trends according to this report:
- Navigation for cost-sensitive customers
- Food becomes the key eco-issue
- Screened interactions everywhere
- Physical objects get digital counterparts

Thanks to @jkleske for the link.

google Zeitgeist. What the World searched for in 2011.

Dezember 15th, 2011 • 1 comment Trends
Tags: data, google, history, People, Politics, search, seo, Trends, World, Zeitgeist

As the year 2011 ends google has once again collated the world’s searches into one platform about the last 12 months. Nothing says as much about what people are really interested in than search data. And google really did a great job to stage Zeitgeist 2011 with a lot of interesting information on what this horrible great exciting year was all about for people all over the world: http://www.googlezeitgeist.com

Please Stop It: Five Things I Hope Not To See Again in 2012.

Dezember 13th, 2011 • 2 comments Allgemein
Tags: 2011, 2012, Future, List, personal, Prediction, Rant, Trends

My calendar reminds me that I still haven’t really proceeded with my Christmas shopping. And this usually is a clear indicator that another year goes by. Much has happened in 2011. And still – some of the most annoying stuff is still there. So before the year ends I would like to articulate my hope that I won’t see 5 things ever again after January 1. But probably I will anyway.

1. Social Media Infographics
Social Media Infographics are probably the most painful thing to witness while browsing through a whole lot of inspiring thoughts in blog feed every morning. Originally the idea was quite good: take dull information and turn it into something nice. By late 2011 social media infographics have unfortunately become a metaphor for reducing information to colorful shit. Many of them are simply wrong or misleading, many of them are even Spam. For the love of Baby Jesus. Stop that.

2. Social Media Boutique Agencies

Whenever I think about the artist formerly known as Social Media I also think about its maturity in 2011. And one sign that the social media evolution isn’t yet where it is supposed to be is quite evident: Social Media Boutique Agencies still exist. I have absolutely no idea why some major companies still let specialized ‘social media vendors’ pitch for isolated accounts. It is against the idea of tearing down the silos. It makes no sense from a management standpoint – and no: they are not necessarily more thoughtful, up-to-date or inspiring than more holistic vendors. Quite often the opposite is the case.

3. TV is Dead Bullshit
Even the Guardian still uses tabloid-style headlines like ‘TV is dead‘. Can we please clarify one thing: Claiming that TV is dead is simply not true. TV (and TV advertising) will definitely reinvent itself over the next couple of years. It will take over a new role in a more digitalized world. But one thing is for sure: My dad still will rather watch TV than tweet.

Read more »

Insights. TNS Launches Largest Global Study on Digital Behaviour.

November 30th, 2011 • Reports, Strategy
Tags: 2011, Business, Insights, Lifestyle, Media, People, Planning, Presentation, Report, Reports, Research, Social Influence Marketing, Study, target group, TNS, Trends, World

Research company TNS has launched its 2011 version of TNS Digital Life. Based on conversations with over 72,000 people in 60 countries this is the world’s largest global study into people’s attitudes and behaviours online.

I particularly like how they underline the necessity to think (before yelling Facebook or iPad or Flashmob):

‘Digital waste’ pollutes the online world as brands fail to listen to what people want.

It [the study] found that 57 per cent of people*** in developed markets* do not want to engage with brands via
social media – rising to 60 per cent in the US and 61 per cent in the UK. Instead, misguided digital
strategies are generating mountains of digital waste, from friendless Facebook accounts to blogs no
one reads. This is being combined with ever-increasing content produced by consumers – the study
shows 47 per cent of digital consumers now comment about brands online.

The result is huge volumes of noise, which is polluting the digital world and making it harder for
brands to be heard.’

Of course: This study does not at all say brands shouldn’t be digital. The opposite is true. But it repeats the one thing that I never get tired of to repeat: People are not interested in a brand’s content. And they are not interested in brand experiences. They are interested in stuff that is relevant for them – and sometimes this is a brand.

Check out TNS Digital Life here .

Thanks to Rubbish Corp for the link.

Consumer Love. IBM shows how not to ask the right questions.

August 15th, 2011 • Reports, Social, Social Business, Strategy
Tags: Adaptation Marketing, Facebook, IBM, Media, Prediction, Presentation, Report, Research, Social Influence Marketing, Social Networks, Strategy, Trends

IBM has just published a study called ‘From Social Media to Social CRM‘ (PDF download). I first liked it because it was not boring. It did not repeat the same old shit that you read anywhere else. In fact…it seemed quite uncomfortable and innovative. At first.

So at first some of the study’s claims did not sound very surprising, nevertheless heretic for many people in the industry. IBM found out that most people are not so much into learning about your next campaign on social networks. They are actually almost exclusively interested to meet their friends. And pretty much the only reasons why they friend a brand – according to IBM – is VOUCHERS.

Yes. All of us hate these types of relations.

Who wants to date a girl that only spends time with you because you pay all the restaurant bills?

IBM has got an explanation for you why you spend time with this girl (the social consumer): Simply because you want to think the girl loves you.

Businesses are three times more likely to think consumers are interested in interacting with them to feel part of a community. Businesses also overestimate consumers’ desire to engage with them to feel connected to their brand. In fact, these two activities are among the least interesting from a consumer’s perspective.

Consumers are willing to interact with businesses if they believe it is to their benefit, feel they can trust the company and decide social media is the right channel to use to get the value they seek. That value could be in the form of a coupon or specific information. Engaging with a company via social media may result in a feeling of connectedness for consumers – an emotional, intangible gain – but the wish for intimacy is not what drives most of them.

I agree with the latter claim even though IBM streamlined the study to make sure everyone understands VOUCHERS as the key consumer desire. How? By benchmarkting the girl’s (social consumer’s) top reasons why she dates you compared to your top reasons why you date her. The result could not be much different. And yes: According to this study most of her top reasons to date you are connected to restaurant bills.

So does that mean all of us should forget about investing into next year’s social activation? Definitely not.

Read more »

Oh Boy. How to Fuck up the Announcement of a Great Invention Big Time.

August 11th, 2011 • Tech
Tags: 802.22, Cool, Experimental, IEEE, innovation, Tech, Tools, Trends, WLAN, World, WRAN

Engineers just know how to ruin a good story.

The thing which has just been announced as a new technical standard by the IEEE (Institute of Electrical and Electronics Engineers) will probably really be a revolution. But instead of giving this thing a really cool name they called it ‘WRAN’. Or to make it even more cryptic: 802.22.

‘WRAN’ stands for ‘Wireless Regional Area Network’. It basically takes the idea of your WLAN at home one step – or more – further and offers wireless internet access in an area up to 62miles/100km wide. We are talking about 12,000 Square Miles aka a lot. (via PCMasters)

As far as I understand this means we are getting one giant leap closer to Internet wherever we go. The potential implications of this new standard are absolutely breathtaking – just think about the challenge for Mobile carriers as well.

But anyway. It is good to see that there is absolutely no need to revise my stereotype of Engineers. You guys have possibly just invented one of the greatest technical solutions of our time and you call it “802.22″? Seriously IEEE: What the Fuck? This could have been the greatest product announcement since sliced bread. But you ruin it because you name it like a species of Alien Bacteria.

If you want to check out more of the IEEE’s fancy marketing concepts go check out their ‘Product page‘or the Wikipedia article.

It could have been good.

Dear Consumer. Possibly you are quite a huge Dick.

August 5th, 2011 • People
Tags: Consumers, Diagram, Ethics, Funny, People, Social Media, Social Netiworks, Trends, Truth, World

So yesterday was an interesting but less than pleasant day. I cannot go too much into detail here. But generally, dear grown up, mature consumer think about one thing: You may interact with companies and some of them may make mistakes. But generally most companies in the 21st century who interact with you as players in the social web are pretty cool. Most of them have done their homework. And most of them care.

So think twice before you troll. It might be you who is the huge dick. Not the brand you ‘like’.

Thanks to Flowingdata

15 Years Later. A Conversation with my first Creative Director, Steffen Herbold.

Juli 24th, 2011 • Allgemein, Social, Social Business, Strategy
Tags: Agencies, Experimental, Germany, Interview, People, Social, Social Influence Marketing, Social Media, steffen herbold, Strategy, Trends, WOB

A couple of weeks ago I talked about first jobs with a friend.

WOB was/is the name of my first employer/agency. And before anyone asks: Yes, Werbung und Organisationsberatung sounds awfully German. But I still think this dedicated B2B agency from the south of Germany is one of the most professional agency brands I ever worked for. B2B is tough. B2B is rarely considered as cool. And even though marketing Supply Chain Management Software or Nanotech solutions is definitely not for everyone, I am still happy I took my first steps in the agency world as part of the team from Viernheim (yes, Viernheim). It was one of the best ‘schools’ for a young marketing guy like me.

Back in the days when I realized I am better in copywriting than in Project Management there was one guy who thought I might be right. Steffen Herbold is Creative Director at WOB (pretty much since God created the Earth). He is a great copywriter, a very, very smart man, and he is one of the people I definitely do not meet as often as I should.

I kind of rediscovered Steffen (sorry Steffen) two years ago. After not being in contact for a while, we connected on Facebook and hold a steady dialogue since then. I was really interested to find out about how a dedicated B2B agency like WOB perceives the challenges by the Digital revolution in general and the social web in particular. And Steffen was so nice to answer a couple of questions. I am sure if you leave a comment he will gladly answer your questions as well.

Hi Steffen. Which role does Social Media play for a B2B agency like WOB nowadays?
A big one.

How different are B2B and B2C in this regard?
Well, obviously buying a chocolate bar and a ERP software have absolutely nothing in common. Apart from one thing: There are emotions involved. But whereas the purchasing processes of FMCG’s are individual and impulsive by nature, the buying process in a btob context is collective and reflected – so it is no wonder that these differences become manifest in social media too. I would put it this way: In b2c social media are capable of creating something like a “virtual nearness” between a brand and its target group, in b2b they’re an adequate tool to truly deepen existing relationships. You might as well say: b2c is brilliant flirting, b2b is serious marriage.
Read more »

google Plus. Now for something completely different: Brands.

Juli 5th, 2011 • 1 comment Brands, Social, Tools
Tags: Brands, Business, Ford, google, google plus, Social, Social Networking, Starbucks, Strategy, Trends

High five Jeff Kwiatek. You asked the right question. But to be honest: Even though I want to be the first agency dude leveraging and embracing the hell out of g+ I still don’t know if it’s worth it. Well who knows?

My guess: Nice platform, it is not Facebook. But it’s a too little too late. And the worst thing: They don’t even offer the right tools to enable brands to give consumers the love that they need. Let me quote Jeff Huber, google’s VP of Local and Commerce (via Mike Blumenthal)

And pre-emptively answering a question — yes, we will have (smb) business profile pages on Google+. I can’t announce a launch date yet, but we want to make them *great*, and we’re coding as fast as we can.

Thanks god a couple of people are a bit more visionary. They know what the consumer wants and that is brands of course. Sean Percival has sketched a concept of how future brand pages might look like (exactly like Facebook but a bit uglier). And indeed one brand has already started to build a presence on google Plus: Ford and Ford Europe. Congratulations Scott Monty. First!

As most of us haven’t even got an invite to g+. And the rest of us still tries to figure out why they would need g+ it is highly speculative to talk about the future of brands there. I wonder what google will come up with to convince brands that building a presence there is a good alternative to Facebook other platforms.

Anyway, I am more than interested which brands are going to start experimenting with g+. If you know of some, please leave a comment.