A little update: Last week I had the pleasure to hold a presentation at Amsterdam’s 20th Pechakucha Night. If you don’t know the concept: Pechakucha is an open presentation format where people can basically present whatever they want. But they need to present it on 20 slides and no slide will stay on the screen longer than 20 seconds.

I presented my love to Wikipedia. It was exactly on the 18th January that Wikipedia spearheaded the web’s strike against SOPA. In other words: An ideal day to present this small big courageous platform that we profit so much from and which we sometimes give so little back. Little hint: My 10 most WTF Wikipedia articles are just a small collection of what you could find on Wikipedia. Read them. They are hilarious.

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Post tags: Amsterdam, Funny, Gerald, Pechakucha, Pechakuchanight, Presentation, wikipedia

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A Social Media Management System (SMMS) is a software tool that uses business rules and approved employees and partners to manage multiple social media accounts such as Facebook, Twitter, and YouTube. This system contains features such as governance, workflow, intelligence, and integration capabilities across the enterprise. The success of these tools is dependent upon a business-led strategy, defined processes, trained staff, and ability to measure efforts.

SMMS are there to reduce the complexity of large real time social media platforms. And there are many, many different vendors on the market. From Hootsuite to BuddyMedia, from Wildfire to Spredfast, no two vendors are alike and there is no one-fit-for-all SMMS-solution. Altimeter’s new “Strategy to Manage Social Media Proliferation” serves as a great overview over the SMMS-scene and offers metrics to support the choice for specific vendors based on the social objectives of your organisation.

If you have ever tried to give your customer a founded recommendation on which SMMS to choose you will know how important the following report is. In a market as cluttered and dynamic as this we need more top-level reports like the following one instead of infographics on Mashable.

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Read the rest of Social Media Management Software. Check Out Altimeter’s New Buyer’s Guide. (33 words)

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Post tags: Altimeter, altimetergroup, Business, Facebook, Presentation, Reports, Social Business Design, Social Influence Marketing, Strategy, Tech, Tools, we are social

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Amsterdam DNA is a new exhibition in the Amsterdam Museum that takes the spectator on a three-dimensional 45-minute journey through the history of the City. The versatile story of the city is presented in seven intriguing films produced by PlusOne Amsterdam.

The first film is called Revolt. And it deals with the city’s struggle for freedom after the middle-ages. I am looking forward to the exhibition. Well done Guys.

Amsterdam DNA – Revolt from PlusOne on Vimeo.

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I particularly like how they underline the necessity to think (before yelling Facebook or iPad or Flashmob):

‘Digital waste’ pollutes the online world as brands fail to listen to what people want.

It [the study] found that 57 per cent of people*** in developed markets* do not want to engage with brands via
social media – rising to 60 per cent in the US and 61 per cent in the UK. Instead, misguided digital
strategies are generating mountains of digital waste, from friendless Facebook accounts to blogs no
one reads. This is being combined with ever-increasing content produced by consumers – the study
shows 47 per cent of digital consumers now comment about brands online.

The result is huge volumes of noise, which is polluting the digital world and making it harder for
brands to be heard.’

Of course: This study does not at all say brands shouldn’t be digital. The opposite is true. But it repeats the one thing that I never get tired of to repeat: People are not interested in a brand’s content. And they are not interested in brand experiences. They are interested in stuff that is relevant for them – and sometimes this is a brand.

Check out TNS Digital Life here .

Thanks to Rubbish Corp for the link.

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(...)
Read the rest of Anrealage. An 8-Bit Showroom in Tokyo. (2 words)

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If there is such a thing as a superhit on Slideshare their first presentation Rethinking the Mobile Web comes pretty close to it. And the deck embedded below is again a strong statement for web apps.

It is long but very smart.

It is just a bit more than a year that Chris Anderson on Wired claimed that the future will be “driven primarily by the rise of the iPhone model of mobile computing, and it’s a world Google can’t crawl, one where HTML doesn’t rule.”

I guess this one time he was wrong.

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Brilliant presentation. Take the 15 minutes to watch it.

Thanks to Jeroen Matser for the link

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Post tags: Algorithms, Mathematics, People, Presentation, TED, Truth, World

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So at first some of the study’s claims did not sound very surprising, nevertheless heretic for many people in the industry. IBM found out that most people are not so much into learning about your next campaign on social networks. They are actually almost exclusively interested to meet their friends. And pretty much the only reasons why they friend a brand – according to IBM – is VOUCHERS.

Yes. All of us hate these types of relations.

Who wants to date a girl that only spends time with you because you pay all the restaurant bills?

IBM has got an explanation for you why you spend time with this girl (the social consumer): Simply because you want to think the girl loves you.

Businesses are three times more likely to think consumers are interested in interacting with them to feel part of a community. Businesses also overestimate consumers’ desire to engage with them to feel connected to their brand. In fact, these two activities are among the least interesting from a consumer’s perspective.

Consumers are willing to interact with businesses if they believe it is to their benefit, feel they can trust the company and decide social media is the right channel to use to get the value they seek. That value could be in the form of a coupon or specific information. Engaging with a company via social media may result in a feeling of connectedness for consumers – an emotional, intangible gain – but the wish for intimacy is not what drives most of them.

I agree with the latter claim even though IBM streamlined the study to make sure everyone understands VOUCHERS as the key consumer desire. How? By benchmarkting the girl’s (social consumer’s) top reasons why she dates you compared to your top reasons why you date her. The result could not be much different. And yes: According to this study most of her top reasons to date you are connected to restaurant bills.

So does that mean all of us should forget about investing into next year’s social activation? Definitely not.

(...)
Read the rest of Consumer Love. IBM shows how not to ask the right questions. (312 words)

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(via Fubiz)

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