Hooked. Alex Wipf: A Strategy of Flight.

Februar 1st, 2012 • Allgemein, Hooked, Interview
Tags: Agencies, Alex Wipf, Creativity, Hooked, Ideas, Interview, Leo Burnett, People, Strategy, Truth

Last year I started to conduct a series of interviews with some of the most interesting Marketing peeps I met so far.

I somehow wanted to take this concept one step further.My new series of interviews is called ‘Hooked’. Hooked is about leading Strategists and their hobby or a side-project. Hooked is about what people can learn for Strategy while they actually love to fly, cook, swim or whatever they do to become the interesting people that most of them are.

The first Person to be part of Hooked is Alexander Wipf – my long-time friend and all-round awesome guy. Alex is Head of Strategy at Leo Burnett, Frankfurt. And besides being one of the few truly digital Marketing Pioneers in Germany, besides being an awesome Photographer, young dad and many other things, he is in possession of a Private Pilot License. In other words: He is a passionate flier.

Irrelevant for his thinking as a Strategy Dude? I don’t think so. Get to know Mister Wipf.

You have a pilot license and you are Head of Strategy at Leo Burnett and started off as a user experience designer. I know you have an interesting theory about flying and UX. Tell me about it.

As machinery and technology get more and more complex, our susceptibility to allow technology or its interfaces to control us increases as well. As Günther Anders already noted in the 1950s (in “The Outdatedness of Human Beings 1. On the Soul in the Era of the Second Industrial Revolution,” 1956) at some point after WWII human technology had reached a tipping point when technologies weren’t just simple tools or extensions of ourselves, but rather complex systems that makes human capacity look outdated and miniscule. Being a thinker during the atomic age, his example for this was the invention of nuclear energy, which has a hazardous waste-product that has a half-life that will last longer than our species will be on this planet.

Trying to wrap your head around this fact is just mind-boggling. Essentially, we have created things that are simply bigger than ourselves and the consequences of which we aren’t really in control of anymore. Of course this is an extreme example, and it’s not a matter of us necessarily wanting to be controlled or hindered by the technology we create, but we implicitly accept it as necessary evil.

So, in order to cope with this, we create more technology that, in turn, controls the other technology we have. And we accept this largely because there is no way back.

As we have moved from the industrial (and atomic) age to the information age, the same forces are at play, only that the context is no longer the industrial and physical realm, but rather the informational and virtual.

Due to digital technologies, we have more information at our fingertips than ever before, and, again, we are unable to deal with it all, so, again, after a few decades of information technologies being created to create, disseminate and store information, we are now inventing technologies to filter this information. The question is, are our interfaces designed with us in mind?

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google Zeitgeist. What the World searched for in 2011.

Dezember 15th, 2011 • 1 comment Trends
Tags: data, google, history, People, Politics, search, seo, Trends, World, Zeitgeist

As the year 2011 ends google has once again collated the world’s searches into one platform about the last 12 months. Nothing says as much about what people are really interested in than search data. And google really did a great job to stage Zeitgeist 2011 with a lot of interesting information on what this horrible great exciting year was all about for people all over the world: http://www.googlezeitgeist.com

Just a Question. Do you actually hate your Job?

Dezember 1st, 2011 • 1 comment Allgemein, People, Poll
Tags: Agencies, Business, careers, People, Truth, World

Working in an agency is a strange thing: Usually you work more hours per day than most of your friends who are employees of a Bank, an Insurance company or who may be Gardeners. Many in our industry earn less than what they could get paid if they would have gone to ‘the industry’ (a mystical word in agencies that describes an unknown Utopia, think: Xanadu). And few people really have a good plan what to do with their career once they crossed the 45 without being CCO. Long story short: Deciding to work for an agency is quite a stupid decision.

But then: You love the fact that it’s a dynamic and young environment. Sure, the typical agency has changed over time. But the places I worked at employed some of the most interesting, gentle and even some of the smartest people I ever met. It would be unfair to attach the term Playground to it – at least that’s not how I experienced it – but it was a good time wherever I worked. Agencies may be run sometimes by stressed, professional lifetime teenagers. But generally we are talking about very interesting places where people like each other and a kind of a community forms.

I guess there is not one agency person who at some point in his life raved about changing into ‘the industry’ (where everything will be good) or to be self-employed (where also everything will be good). So actually only few of the marketing peeps I got to know in my life would get up and fight to death if the concept of ad/marketing/whatever agency would be endangered. But isn’t that strange? Isn’t there a reason why we actually like to work for agencies as improvable as it is as a concept?

A couple of days ago I posted the following Dilbert cartoon on the Facebook page of this blog.

My Facebook page has about 520 members and an average post gets 5 to 10 likes. This particular one received 366 likes as it was apparently shared 280 times since I posted it (and I just stole it and re-posted it either). Oh…and that’s just my starting point. In the summer 2010 a hilarious Tumblr concept went viral: ‘Things real people don’t say in advertising‘…

The title says it all: It is a concept that makes fun of the idealistic way agencies and clients describe their clients. Because to be perfectly honest: Few of us really believe that the ordinary customer is interested in more branded messages. And yes, that is a conflict in what many of us must say professionally.

Did I mention ‘Women alone laughing with Salad?‘, another site dedicated to take the piss out of brand marketing. This time out of stock photos which pretty much look the same.

And I don’t even want to mention the brilliant video pisstakes John St did to ridicule award shows and narrow-minded agency concepts, Adverbatims – the most horrific client quotes and a lot more.

At the same time there is still this fascination for advertising, marketing and agencies. But: While digital marketing has more than obviously started (and won) the revolution against the ad agencies we seem to downgrade this in our relationship to the marketing industry.  Mad Men? This is a series about the dark ages of advertising, about BUY, BUY, BUY. And still agencies dress up as Draper’s agency Sterling & Cooper while their community manager simultaneously tweets about the dawn of a new agency era.

Seriously: Have agency peeps become a bit romantic? You know: Miserably living in the present while silently wishing back the past (when everything was clear, sexy and being an Art Director was exotic and very well paid)?

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Insights. TNS Launches Largest Global Study on Digital Behaviour.

November 30th, 2011 • Reports, Strategy
Tags: 2011, Business, Insights, Lifestyle, Media, People, Planning, Presentation, Report, Reports, Research, Social Influence Marketing, Study, target group, TNS, Trends, World

Research company TNS has launched its 2011 version of TNS Digital Life. Based on conversations with over 72,000 people in 60 countries this is the world’s largest global study into people’s attitudes and behaviours online.

I particularly like how they underline the necessity to think (before yelling Facebook or iPad or Flashmob):

‘Digital waste’ pollutes the online world as brands fail to listen to what people want.

It [the study] found that 57 per cent of people*** in developed markets* do not want to engage with brands via
social media – rising to 60 per cent in the US and 61 per cent in the UK. Instead, misguided digital
strategies are generating mountains of digital waste, from friendless Facebook accounts to blogs no
one reads. This is being combined with ever-increasing content produced by consumers – the study
shows 47 per cent of digital consumers now comment about brands online.

The result is huge volumes of noise, which is polluting the digital world and making it harder for
brands to be heard.’

Of course: This study does not at all say brands shouldn’t be digital. The opposite is true. But it repeats the one thing that I never get tired of to repeat: People are not interested in a brand’s content. And they are not interested in brand experiences. They are interested in stuff that is relevant for them – and sometimes this is a brand.

Check out TNS Digital Life here .

Thanks to Rubbish Corp for the link.

We definitely like: Chevrolet’s ‘True Story’.

November 25th, 2011 • Ads, We like
Tags: Ads, Automotive, Brands, Creativity, history, People, Storytelling, We like

Fantastic commercial, Chevy. With 5 minutes it is a bit too long to enthuse everyone. But dear Chevrolet: Do yourself a favour and turn your boring Youtube channel into a hub for your consumer’s childhood memories. That’s a great story. And even though I as a European have no personal memories of Chevy – I guess a lot of Americans do.

Thx to Creative Criminals. More ‘stuff we like’ here.

Social UX. My Article for Page Magazine.

November 16th, 2011 • Social, Trends
Tags: Article, Page, People, personal, Social Influence Marketing, Usability, UX

Just a quick update: German creative magazine Page has once again published an article from me. If you are a subscriber of Page and if you have issue 12.2011 on the desk please just go to page 90 where I (try to) give five tips for a more UX-focused approach to social media.

To cut a long story short: My perspective on social media (does anyone still use this term???) in this article is that all too often brands/agencies still focus too much on staging social campaigns instead on getting their house in order. Activation – and only activation – via social influence marketing should first and foremost enable consumers to profit more from using social functionalities than from not using it. The answer to a brief in the social realm must always revolve around solving a given problem, not to just drive people to a Facebook page. Form follows function, not vice versa.

The article is in German. And if you don’t have the magazine at home: here is a PDF. But don’t tell anyone.

Whoa! How Shit Infographics Explain the World (the wrong Way).

November 2nd, 2011 • 3 comments Blogs, Location, Reports
Tags: Apps, Burglars, crime, Foursquare, Location, People, PR, Report, Shit, Study, visual, World, Zeitgeist

So Mashable again explains us the world through an info graphic wallpaper. And every self-proclaimed social media expert retweets it. Usually this is just boring. Sometimes dangerously misleading and pretty embarassing. Such as this time.

Latest example of such pure and utter shit: A ‘study’ (actually a joke) that was published as an infographic on mashable, retweeted today by thousands of Lemmings who only seem to be interested to share the next bullshit-infographic as quickly as possible.

The claim sounds credible: “78% of burglars use Facebook, twitter, or Foursquare to target potential properties.”

Whoa! That’s a lot, isn’t it? And it sounds reasonable, doesn’t it? After all the gods punish those freaks who keep on checking in to any location they enter. If only it would not be all so wrong and only if this handy info graphic wouldn’t be a big PR stunt that everyone keeps on retweeting.

• The mashable article features the notorious info graphic by Credit Sesame, “a personal finance tool” claiming that 78% of all burglars use social media to gather intelligence about their next victim
• If you browse the article on Credit Sesame you will find out that the “study” was not at all conducted by Credit Sesame: they apparently just built an easy-to-consume info graphic. The actual “study” was conducted by UK’s security company Friedland: yes, a company that earns money with your fear of burglars.
• If you read the original “study” you stumble upon the following text: “An overwhelming 78% of ex-burglars interviewed said that they strongly believed social media platforms like Facebook, Twitter and Four Square are being used by current thieves when targeting properties.”

Stuff We Like. Selfcontrolfreak’s Interactive Videos.

Oktober 20th, 2011 • Experimental, People, Tech, We like
Tags: Amsterdam, Cool, Creativity, Experimental, Funny, Gaming, intelligent, Pechakuchanight, People, selfcontrolfreak, Tech, video, visual, We like

Last night I attended Amsterdam’s Pechakucha Night at Roest. Most of you probably know the concept: Random people present their business concept/idea/art theory/whatever on 20 slides and they only have 20 seconds for each page before a heartless Powerpoint algorithm switches to the next one. The one person that definitely stood out for me was Olivier Otten – a young Dutch Creative/Developer who tries to play with very playful ways to interact with video under the name Selfcontrolfreak.

I don’t want to say much more. Just one thing. Gamification is not about badges and check-ins. Traditional playful, interactive metaphors have been around since the 1990s. But even two decades later I know of few platforms which are as much fun as this one.

Check out his 22 simple, playful video examples and start playing with Selfcontrolfreak.

Anrealage. An 8-Bit Showroom in Tokyo.

Oktober 10th, 2011 • Experimental, Retail
Tags: anrealage, Cool, Creativity, Design, diesign, Experimental, Fashion, Ideas, japan, Kunihiko Morinaga, Lifestyle, People, Presentation, Retail, tokyo, visual, World

8-Bit? Yawn. We have seen pretty much everything in 8 Bit already. Except a store concept. Experimental Japanese designer Kunihiko Morinaga has built this showroom for the F/W collection of his label Anrealage in Tokyo. I think 8-bit is pretty close to getting buried very soon – but I think Mr Morinaga’s showroom is a fantastic final scream.

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The New Facebook. A Morning with my updated Privacy Settings.

Oktober 2nd, 2011 • 3 comments Allgemein
Tags: Facebook, People, Philosophy, privacy, Social Networks, World

One week after f8 – and I am still shocked of the general public acceptance of Facebook’s ‘frictionless sharing’ – and that as a marketing guy. I should actually be sitting on the bridge of Planet Death Star watching all you pathetic Earthlings getting data-sucked now. But as ususal – nobody cares how much ownership over our data we have just lost.

I started my own little exploration through my ‘new’ Facebook privacy settings (No 2 is only relevant for you if you have the new FB profile, No 1 is not).

Frictionless sharing – from ‘Public by default’ to ‘Private does not exist anymore’

So whoever talks about privacy – he usually belongs either to the school ‘Full Privacy by default’ or ‘Public by default’. Jeff Jarvis for example does not get tired to explain how crucial it is that we build our world by virtually defining, tagging, constructing objects and interactions. And that is why we need to be Public by default. In other words: We sign out if we do not want to transmit stuff instead of i.e. signing in to getting public with certain status updates.

But: Believing in a free web society in which everyone collaboratively constructs a virtual world is as realistic as believing in free globalized markets: it is a fiction that is constantly corrupted by the interest of a few. And Facebook has just presented some of their concepts for our brave new world – a world in which you can not sign out of being Public anymore. Simply because it is too complicated.

Unfortunately Facebook makes it almost impossible to sign out of the new ‘frictionless sharing‘. Example: I have 314 apps installed (Yes, 314 – as I said, I am an online marketing guy).

All of these apps do certain things. Maybe I have signed up to Nike+ on Facebook, or Slideshare, or twitter…there are many reasons why I may have installed one of them a while ago. And yes, I have approved most of them to pull certain data: my birthday, my profile pic, or other information from my profile.

But I did approve anything like ‘Yes, dear third party software – you can now post in my name’. But exactly this is a new setting in your Facebook profile since last week. And it is pre-approved by default.

Sharing the songs I listen to may be annoying to one or the other. But Facebook has just allowed 314 applications to post in my name whatever these pieces of software want to share.

There must be a button to turn this function off for all of them at once, right?

Nope.

Facebook allows to disapprove this propery. But you cannot disapprove this function for all 314 apps at once. Facebook forces you to click through all 314 apps individually to remove this.

eWeek claims that this is no problem. Because you can easily change the settings for what your friends see

Facebook pointed out that people who subscribe to its social applications will have complete control over whether they’re info is shared or not.

That is to say, the automatic sharing is on by default in the social apps, but Facebook allows users to control whether their app stories are seen by their friends at all times.

This is like walking around with a black box that constantly documents and transfers your data while its manufacturer asks you not to worry as it does not tell any of your friends.It is  not a proper response to the basic problem. The problem is not just what my friends see or what I actively share with the world. The problem is that currently 314 Facebook applications are allowed to document my life and per default are allowed to act in my name. What the F, Facebook?

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