Last year I started to conduct a series of interviews with some of the most interesting Marketing peeps I met so far.

I somehow wanted to take this concept one step further.My new series of interviews is called ‘Hooked’. Hooked is about leading Strategists and their hobby or a side-project. Hooked is about what people can learn for Strategy while they actually love to fly, cook, swim or whatever they do to become the interesting people that most of them are.

The first Person to be part of Hooked is Alexander Wipf – my long-time friend and all-round awesome guy. Alex is Head of Strategy at Leo Burnett, Frankfurt. And besides being one of the few truly digital Marketing Pioneers in Germany, besides being an awesome Photographer, young dad and many other things, he is in possession of a Private Pilot License. In other words: He is a passionate flier.

Irrelevant for his thinking as a Strategy Dude? I don’t think so. Get to know Mister Wipf.

You have a pilot license and you are Head of Strategy at Leo Burnett and started off as a user experience designer. I know you have an interesting theory about flying and UX. Tell me about it.

As machinery and technology get more and more complex, our susceptibility to allow technology or its interfaces to control us increases as well. As Günther Anders already noted in the 1950s (in “The Outdatedness of Human Beings 1. On the Soul in the Era of the Second Industrial Revolution,” 1956) at some point after WWII human technology had reached a tipping point when technologies weren’t just simple tools or extensions of ourselves, but rather complex systems that makes human capacity look outdated and miniscule. Being a thinker during the atomic age, his example for this was the invention of nuclear energy, which has a hazardous waste-product that has a half-life that will last longer than our species will be on this planet.

Trying to wrap your head around this fact is just mind-boggling. Essentially, we have created things that are simply bigger than ourselves and the consequences of which we aren’t really in control of anymore. Of course this is an extreme example, and it’s not a matter of us necessarily wanting to be controlled or hindered by the technology we create, but we implicitly accept it as necessary evil.

So, in order to cope with this, we create more technology that, in turn, controls the other technology we have. And we accept this largely because there is no way back.

As we have moved from the industrial (and atomic) age to the information age, the same forces are at play, only that the context is no longer the industrial and physical realm, but rather the informational and virtual.

Due to digital technologies, we have more information at our fingertips than ever before, and, again, we are unable to deal with it all, so, again, after a few decades of information technologies being created to create, disseminate and store information, we are now inventing technologies to filter this information. The question is, are our interfaces designed with us in mind?

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Read the rest of Hooked. Alex Wipf: A Strategy of Flight. (1,710 words)

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Post tags: Agencies, Alex Wipf, Creativity, Hooked, Ideas, Interview, Leo Burnett, People, Strategy, Truth

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WOB was/is the name of my first employer/agency. And before anyone asks: Yes, Werbung und Organisationsberatung sounds awfully German. But I still think this dedicated B2B agency from the south of Germany is one of the most professional agency brands I ever worked for. B2B is tough. B2B is rarely considered as cool. And even though marketing Supply Chain Management Software or Nanotech solutions is definitely not for everyone, I am still happy I took my first steps in the agency world as part of the team from Viernheim (yes, Viernheim). It was one of the best ‘schools’ for a young marketing guy like me.

Back in the days when I realized I am better in copywriting than in Project Management there was one guy who thought I might be right. Steffen Herbold is Creative Director at WOB (pretty much since God created the Earth). He is a great copywriter, a very, very smart man, and he is one of the people I definitely do not meet as often as I should.

I kind of rediscovered Steffen (sorry Steffen) two years ago. After not being in contact for a while, we connected on Facebook and hold a steady dialogue since then. I was really interested to find out about how a dedicated B2B agency like WOB perceives the challenges by the Digital revolution in general and the social web in particular. And Steffen was so nice to answer a couple of questions. I am sure if you leave a comment he will gladly answer your questions as well.

Hi Steffen. Which role does Social Media play for a B2B agency like WOB nowadays?
A big one.

How different are B2B and B2C in this regard?
Well, obviously buying a chocolate bar and a ERP software have absolutely nothing in common. Apart from one thing: There are emotions involved. But whereas the purchasing processes of FMCG’s are individual and impulsive by nature, the buying process in a btob context is collective and reflected – so it is no wonder that these differences become manifest in social media too. I would put it this way: In b2c social media are capable of creating something like a “virtual nearness” between a brand and its target group, in b2b they’re an adequate tool to truly deepen existing relationships. You might as well say: b2c is brilliant flirting, b2b is serious marriage.
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Read the rest of 15 Years Later. A Conversation with my first Creative Director, Steffen Herbold. (817 words)