Study. The 8 success Criteria for Facebook Page Marketing.

Juli 28th, 2010 • View Comments Reports, Social, Strategy
Tags: Altimeter, Best Practice, Brands, Cases, Facebook, Reports, Social Influence Marketing, Strategy

Altimeter Group has just staged a new report that wants to define ‘The 8 success Criteria for Facebook Page Marketing‘. Seriously – the report is not a revolution. Nevertheless it works with quite an interesting empirical model. And I like the conclusion and case studies in the end.

The report ‘gleaned input from 34 vendors, agencies, and experts, to determine success criteria and develop a roadmap for Facebook page best practices‘. And about half of the reviewed brands did not do too well in activating full scale Word of Mouth. Take a look at Altimeter’s report. I am happy to hear what you pull out of it.

google Me. Or: How I stopped worrying and learned to love Privacy.

Juli 12th, 2010 • View Comments Business, Social, Strategy
Tags: Business, Facebook, google, google me, Prediction, Presentation, privacy, Reports, Social Networks, Strategy, World

Most of you may have heard about the so called Facebook killer ‘Google Me‘ that supposedly binds half of google’s resources currently. And as most of you know, google has not exactly been successful with social networking by now. Especially after google Buzz also failed as a platform that is able to compete with Facebook. google knows they need to get their hands on social. Why? Steve Rubel explains it quite well…

google will ‘continue to dominate “pull.” But Facebook will aggregate content, make it social and rule “push.” Using our social circle it will surface content that we care about just when we want it – and allow us to comment on it all. As more people use Facebook to connect, share and create, a network effect takes over – and the system get even smarter.’ And that is exactly what google needs to do to stay alive in the long term.

No matter how successful Facebook is with its social strategy – they need to conquer Planet Push asap or become Facebook’s junior partner. In the middle of all the buzz about google Me we have to read the deck embedded below as a first rationale for google’s new platform – not as the ‘designing social networks’ deck that it wants to be. It was created by one of google’s lead User Experience architects Paul Adams and it criticizes Facebook existing social networks and the way they make people interact with a clear focus on privacy. What a surprise!

Even beyond the google Me hype – definitely a deck worth to take a look at (even though it is looooong).

Big question: Do you think google might make it this time? Do you believe privacy will be an USP strong enough to differentiate google Me from Facebook? Leave a reply.

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Social Activation. An Overview about U.S. Grocery Chains.

Juli 8th, 2010 • View Comments Brands, Business, Social
Tags: Brands, Business, Diagram, Facebook, Groceries, Social Media, Twitter, US, USA, visual

First up, I hate info visual wallpapers. They just seem to pop up everywhere and there is nothing which has not yet been transferred into an info visual of some sort. But there also are the good ones.

The following diagram by Pace Communications gives a good, brief overview about fans and followers of U.S. grocery chains. No doubt, this is quite a specialized market. Nevertheless you can spot the relevance of Facebook and Twitter (in comparison to Youtube and Flickr) for these major companies – with Walmart and Wholefood being frontrunners here. At least as long as you accept fans and followers as indicators of social activation.

World Domination. We like.

April 24th, 2010 • View Comments Business, Social, Tech, Tools, Trends
Tags: Business, Facebook, Future, I like, Open Graph, Philosophy, Social Graph, Social Networks, Strategy, Tech, Tools, Trends, World

With about 420 million active users (more than 50% of them logging in every day) Facebook really is a James Bond villain’s dream come true. And no, it is not just successful. Facebook is killing it’s competitors. It has simply buried Myspace, Orkut and others and won’t stop growing. I don’t know what is going to be the No 1 social network 2020. But currently I bet it still might be Facebook.

What was once google, is – in parts – about to become our favourite Evil Empire. google may still rule everything Pull but Zuckerberg works hard to turn its business into a Push Superpower. If you search for the Large Hadron Collider you choose google. But Facebook is your choice for the restaurant around the corner and your fave sneaker brand. And since wednesday things are on the move again…

One Graph to Rule them all

In case you haven’t heard the term Social Graph before – it will either become important or obsolete in the future – simply because Facebook wants to own or dominate it. In his 2007 article ‘Thoughts on the Social Graph‘ Brad Fitzpatrick talked about the Social Graph as ‘the global mapping of everybody and how they’re related‘. Basically it is the people you know, the stuff you listen to, read, tweet, and tag, and what you put on maps – and the question how you access and distribute the information to your friends. By now there wasn’t one but many disperse social graphs. But the more we are intertwined on Facebook as the one connector, the better the platform’s chances to become the knot of earth’s social graph. Now, after some technical adjustments last week Facebook is de facto trying to nothing less than that.

Well, world domination looks a little bit different, I have to admit. Mark Zuckerberg’s tools for world domination are so unobrusive that nobody understand them who is not part of the industry. What Facebook delivered on its F8 conference looked…well…small…but may have more than significant outcomes.

• Cornerstone of Facebook’s conquest is the Open Graph Protocol -  basically a techn0logical extension of the social network that treats the free web (the artist formerly known as Not Facebook) as Facebook entities.
• This can be studied through Facebook’s well known ‘I like’ button (plus many more new social plugins) which is now available for every web page (look up). Facebook will treat blog posts (which are part of the system) just like Facebook posts – and of course draws data from them.
• Facebook Fanpages and ‘Fans’ do not exist anymore, get replaced by ‘I like’
• Facebook Connect as a quasi-brand will be dumped
• And a couple of other revisions. Facebook did not go too much into details but it will soon finish off all other competitors in the economy by offering its own currency and geo-location solutions.

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Facebook. Killing them not so softly.

April 9th, 2010 • View Comments Social
Tags: Business, Diagram, Facebook, Future, Prediction, Social, Social Influence Marketing, Social Networks, Strategy, Trends, World

Just a quick one. It’s absolutely no secret that Facebook is turning into the No 1 platform for interaction worldwide. But it is more than that. Facebook literally kills its competitors. This is Businessinsider’s Chart of the Day based on fresh comscore figures. And it is pretty obvious what is happening here…

Absolut. NY-Z.

März 26th, 2010 • View Comments Underway
Tags: Absolut, Brands, Cool, Event, Facebook, Jay-Z, Lifestyle, Live, Madison Square Garden, Music, NYC, Social Networks, Underway, Viral, We like

There are only few brands in this world to consistently communicate and cooperate on such a high level as Absolut. Actually stuck in a low interest market with a completely generic product But it manages to bring the Arrr back into Marketing. Its success formula is simple: Intertwine local places and artists and stage the brand as enabler in the background. For its current sponsorship of Absolut’s Concert Series (in tandem with TBWA\Chiat\Day), the brand is cooperating with the notorious Jay-Z.

This week ABSOLUT Concert launched “NY-Z”, a 17-minute online film and lovechild of director Danny Clinch. Through a partnership with Madison Square Garden and Jay-Z, the brand follows the hiphop star in the days leading up to his 9/11 benefit concert. He reflects on his life in a candid, Sinatra-esque way that kind of reminds us of “Fade to Black,” the documentary film Jay-Z did in 2004 during his “The Black Album” tour. (via Culture-Buzz)

The mentioned video is the highlight feature of Absolut’s Facebook page. And yes, it is exclusive, cool and stages the brand more than well. Plus I really like the video personally since I had the pleasure to see Jay-Z at Madison Square Garden NYC last week as surprise guest for Alicia Key’s concert. A convincing presentation and well tuned interaction of story and platforms. Cool, Absolut NY-Z.

Social Media. How we forgot about Fun.

März 13th, 2010 • View Comments Allgemein, Social
Tags: Creativity, Experiments, Facebook, Fun, Funny, Ideas, Social Influence Marketing

Everybody who works in digital marketing, especially in social, talks about fast little concepts. My team likes to call this ‘speedboat strategies’. And it’s based on the concept of unconventional or adaptive marketing – launch many cheap, engaging ideas and kill the ones which don’t work. Play with the ones which are fast enough and make them better. That’s basically the broad marketing approach for a time which does not believe in big ass TV commercials anymore.

Social Influence Marketing plays an important role here. Not understood as execution of tools but as the brand’s reaction to a user who acts and reacts 24/7. And in fact it’s not strategy creation in the first place that challenges us. It is its execution. Social effects cannot be properly planned. They can be initiated, they can be encouraged…but they cannot be put in conventional marketing plans and KPI’s. It’s dynamic, that’s the good and the bad thing about it.

But let’s be honest. There is one thing called strategy. And then there is another thing called Fun. I love to talk to clients how they might be able to open up one day, what they might be able to gain, etc. But just starting a social process and watching people have fun with it, is just glorious. This week I started two of these processes. And both were cool.

• Facebook Fanpage 1: Keine Sonderbriefmarke für Dr. Helmut Kohl (“A special stamp for Helmut Kohl”) – Yes, that’s a weird one. A colleague of mine got a Friend Request you get by one of these guys from first grade on Facebook. He accepted and got an invitation 5 minutes later to a public pledge to the German Parliament to print a special stamp for our former chancellor Helmut Kohl. This bizarre movement even made it to Facebook and Youtube in order to recruit 50,000 people signing up for this pledge (to make the parliament start the process). Personally I don’t like Helmut Kohl. But what’s even more important is, that there are unresolved claims of corruption and a very arrogant old chancellor who still believes he has unified Germany on his own. That’s why I started the Fanpage “No stamp for Helmut Kohl” with 340 Fans in 2 days and it is still growing. Not big but funny.

• Facebook Fanpage 2: Postfits. Two colleagues of mine had a good idea yesterday. They took Post-It notes, drew something on it and attached them to their heads. The result – they looked like Pirates, Piggies or whatever. Simple and stupid fun. So we created Postfits (Post-It + Outfit = Postfit) and asked for user pics. Just for the kicks of it. By now we have had a lot of fun, a lot of cool pics by many people and 200 Fans in 24 hours (and all of them had a good laugh). Check out Postfits here and join the party.

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Bring the Noise. Why google Buzz will Fail.

Februar 11th, 2010 • View Comments Social, Social Business
Tags: Brands, Business, Facebook, google, google Buzz, google wave, Social Networks, Strategy, Tech, Trends, Twitter, World

Two days ago google announced google Buzz, a new socialnetworky add-on to its well known and beloved gmail service. As expected, google is trying once more to advance into enemy territory – social networking. Since its foundation the company is great in search and media but it sucks big time when it comes to content and real, human interactions.

So, yesterday morning I found this google Buzz Button in my gmail account. And what I saw next was nice but two years too late.

One day with google Buzz

google Buzz tries to do anything at once and doesn’t do anything really good. Basically it’s a mixture of twitter, Facebook, Friendfeed and Foursquare. That does not sound too bad, unfortunately I have no idea where google is in this concept.

Apart from the lack in own, new ideas the first finding is – the UX is horrible. Years ago google was on the forefront of UX design. But google Buzz almost looks like google Wave light. Do you remember google Wave? Sure you do (I have 1 gazillion invites left if you like). In short, google Buzz combines at least four specialized interoperable social services in one shitty interface, spices it up with even worse than ususal privacy flaws, integrates it into gmail an calls it Buzz.
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Ad spoofs. And now here comes MAFIA WARS.

Januar 25th, 2010 • View Comments Ads, Games
Tags: Ads, Facebook, Farmville, Funny, Ideas, mafia wars, Social Gaming, Spoof

You have probably watched the hilarious Farmville ad spoof last week. Well, as every successful entertainment concept needs a sequel, here is it – the Mafia Wars ad spoof. It is basically a remixed version of the original spot but we like it nevertheless…kind of (5 out of 10 points because of a lack in originality). Thanks to allfacebook for the link.

Faaaaarmville. The commerical is here (kind of).

Januar 11th, 2010 • View Comments Games, Social
Tags: Ads, Facebook, Farmville, Funny, Games, Social Gaming, Spoof

As long as you still want to be able to have a relationship, work and stuff like that, you should not start certain things. Heroin for example, or World of Warcraft…or Faaaarmville. Zynga’s social gaming superstar attracts 72.9 million active users every month and was among the first superhits of a new gaming genre on social networks. Farmville was not the first but the most succesful social games…ending the careers and relationships of millions on the way to the top.

And now look what user generated content did for us. Faaaarmville – the commercial. 110% hilarity guaranteed (thx to Penn-Olson).