Apple + T-Mobile. United in Impotence.

Dear Apple. Not ‘Antennagate’ is influencing my decision to buy an iPhone 4. Your inability to deliver does influence my decision. One day after the second launch wave hit Holland I tried to buy one in Amsterdam. Answer: I have to wait for at least 8-10 weeks. I mean WTF? We are talking about the day after the product launch. This is no intended artificial shortage – that is a disasterous launch for a product.

A week later I decided to really sign up for the waiting list via T-Mobile’s website in the Netherlands. I chose the desired model, click ‘bestellen’ (order) – and this is the result.

T-Mobile + Apple – wow, I am impressed. Well, in T-Mobile’s case I am at least happy they manage to keep up a consistent brand image no matter where you go.

  • http://www.between0and1.org tim

    Did you try tweeting about it? my gripes with local Telstra have vanished by the way, their Twelpforce was on the ball.

  • ghensel

    Well, the invoice problem in Germany was solved after my little personal campaign. But Holland is its own beast.

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Hi, I am Gerald Hensel and I am your host tonight.

Davaidavai is a blog about the stuff which drives my professional life. Digital ideas, social media, advertising in and beyond the 1s and 0s that seem to have taken control of pretty much everything… I work as Strategy Consultant for Blast Radius, Amsterdam. To check out what I do beyond davaidavai, simply follow this link. And don't forget to send me a message in case there is anything left to say.

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